J5 Hotels – Port Saeed

We stayed at this hotel for 11 days and ended up extending for 5 more days. We booked the hotel on the basis of their reviews which are mostly positive and it has a kitchenette which is ideal for long stays like ours. All of the staff in this hotel were very friendly and accommodating. They were also coming and cleaning our room on a daily basis and if we request something, they give it politely and with a smile. When we extended our stay, we had the pleasure of meeting one of the hotel supervisors, Farouk. He went the extra mile to make sure that we are more than satisfied with the hotel's services. He was accommodating and very easy to transact with. He made sure that my mom and our family are comfortable with our stay too. All this, he did with a sincere smile on his face. Thank you so much Farouk and team for your services and kindness. Because of you guys, J5 has become our go to hotel whenever we visit Dubai.

Staff. Amazing, great, superb staff. All of them starting with Mr Bandika as on the first place for his honest care that is super rare today. All reception crew are super efficient and caring and spontaneous which is rare to see. Management should really give them more in return since the facilities are super outdated and carpets moldy. It is 3 stars hotel not more than that but THE STAFF lifts it. This staff belongs to minimum 5 star hotel! The house keeping with the new Filipina (i forgot the name) is super efficient but she is just always smiling and cheerful, very neat and talkative which just gives you more positive energy. She should be working on a bigger position. The breakfast is amazing and the cooks with the team have amazing mannerism. Bravo to the team that go really above expectations for the outdated hotel. Their service is great.

The location it was near where we want to go. The hotel was good to stay. Staff was courteous, polite and welcoming. We order a grill plate and a chicken burger it was very delicious really enjoy it. Did not take breakfast so cannot say anything about it. Our room was well clean by the housekeeping guy Do not know his name.

Very friendly accommodating staff, nice location, comfortable stay, Quick service. Special thanks to Babitra, Savito, Edward's, and all other housekeeping staff, reception staff, attendants at the breakfast area & room service staff were very efficient. Overall, it was a very pleasing experience.

Overall,I would say the hotel is very good as it has a kitchenette. The staff are very amiable, hospitable and always readily available to make your day.